Live / App
These terms set out what you agree to when you access the win7jili platform, open an account, and use payment rails like GCash, Maya, or Bank Transfer for transactions. Read them fully before you start — they apply to every session, every wallet move, and every game you open.
By creating an account on win7jili, you enter into a binding agreement with us. These terms govern how you may use the platform, what obligations we hold toward you, and what conduct we expect from you in return. They apply each time you log in, place a bet, or move funds through your account wallet. Access to the platform and the ability to wager real money depends on local law and is available only in eligible regions. If local regulations in your area restrict online gaming, these terms cannot override that — your eligibility is governed by the rules that apply where you are located. Your account wallet holds the balance you deposit through verified channels. We currently support GCash, Maya, PESONet, Coins. ph, and Bank Transfer as payment options for funded accounts. Each channel has its own processing rules; those details are shown in the Deposit and Withdrawal section of your account after login. Nothing in these terms promises a specific processing time — follow the instructions on the payment screen for the channel you choose. We may revise these terms when the platform changes. The version published on this page is the current one. Continued use of the platform after a revision means you accept the updated terms.
Not everything on or around the platform is governed by the same rules. Understanding the boundary helps you know where to direct questions and what protections apply in each area.
Login credentials, session management, and account verification are fully within this policy. Steps for resetting access or verifying identity are shown in your account settings.
All deposits and withdrawals processed through your win7jili wallet — including GCash, Maya, and Bank Transfer movements — are covered here. The limits and instructions shown on each payment screen apply alongside this policy.
Games, live tables, and sportsbook categories available in the lobby are part of the platform we operate. Rules for specific game types — such as live dealer or slots — are shown within each game or category.
Payment processors, game studios like CQ9 or Spadegaming, and any external links you follow from the platform operate under their own terms. We are not responsible for rules or practices that sit outside the win7jili platform itself.
These terms are not one-sided. You have specific actions available to you at any time — reviewing your records, correcting account details, raising a dispute, and requesting support. Each of these paths is accessible from within your account or through our support channels. Your transaction history is visible in the wallet section of your account dashboard after login. That record covers every deposit, withdrawal, and game result tied to your account. If you see an entry you do not recognise, reach out through our live chat or email channel before taking further steps — most discrepancies are resolved by reviewing the correct transaction details together. Account details like your registered email, contact number, and preferred payment method can be updated in the Profile section of your account. Some changes require identity verification; the fields in that screen will tell you what is needed. If you believe information held on your account is incorrect and the self-service path does not resolve it, contact support directly.
Open the wallet section in your account dashboard to see a full history of deposits, withdrawals and game results.
Update your registered email, contact number or payment preference in the Profile section. Verification fields will prompt you for any required identity confirmation.
Contact our support team by live chat or email if a transaction or game result looks incorrect. Have your account details and the relevant transaction reference ready.
For changes that go beyond self-service — such as account closure or major profile corrections — submit a request through the support channel and we will follow the process described there.
If any part of these terms raises a question you cannot resolve from your account dashboard, we have three direct contact paths available. For policy questions specifically, email tends to give you a written record of the exchange — useful if you need to refer back to it later.
Open the chat widget from the bottom of any page after login. Direct questions about account access, wallet transactions, or term clarifications here.
Send policy questions or account correction requests to our support address shown in the Help section of your account. We respond in writing so you have a record.
The Help section inside your account covers common questions about these terms, payment channels like GCash and Maya, and account verification steps in one place.
How we treat your account data and the security practices we follow are part of these terms. This section covers what you can expect and who to contact when something needs attention.
We retain account data — registration details, transaction records, and session logs — for the period required to operate your account and meet any applicable legal obligation. Your data is not sold. Access is restricted to the functions that require it.
We use cookies to keep your session active and to remember account preferences between visits. You can manage cookie settings through your browser, though disabling some cookies may affect how the platform loads and responds.
Your account is secured by the login credentials you set at registration. Keep your password private and do not share session access with anyone else. If you suspect unauthorised access, use the account reset path or contact support immediately.
To request a correction to personal data we hold, or to ask about account closure and data retention, contact us via the email path in the Help section. We will confirm what steps apply based on the request.
These are the questions we hear most often about account terms, user rights, and how this policy works in practice.
They apply from the moment you create an account and continue to apply for every session, transaction, and game you access on the platform. Using the platform after a terms update means you accept the revised version shown on this page.
Access depends on local law and the eligible region you are in. Win7jili is available where local regulations permit online gaming. If you are unsure whether access is permitted in your area, check the legal framework that applies to your location before opening an account.
GCash, Maya, PESONet, Coins. ph, and Bank Transfer are the payment channels supported for funded accounts. Each channel's specific limits and processing instructions are shown in the Deposit and Withdrawal section of your account after you log in.
Open the wallet section to check your transaction history first. If an entry still looks incorrect, contact support via live chat or email with your account reference and the transaction details. Most disputes are resolved by reviewing the correct record together.
Yes. Send a request through the email support path listed in your account's Help section. We will confirm what applies based on your request — correction, restriction or deletion — within the timeframe required by the legal obligations that govern your account.
We publish the current version on this page. We aim to notify you through your registered contact when significant changes are made. If you continue using the platform after a revision, that constitutes acceptance of the updated terms as shown here.