win7jili Privacy Policy: How We Handle Your information
When you use win7jili — whether you are browsing the lobby, managing your wallet, or processing a payment through GCash, Maya or Bank Transfer — we collect certain information to keep your account running and your transactions secure. This policy explains exactly what we collect, why we collect it, and what choices you have over your own data.
Account data handled securely
GCash, Maya, Bank Transfer context
Your right to review and correct
Clear contact path for data questions
POLICY SCOPE DETAILS
What This Policy Covers and How It Applies
This Privacy Policy applies to all activity conducted through the win7jili platform, including account registration, login sessions, wallet operations, and any payment instruction you initiate — whether that is a Coins. ph top-up, a PESONet transfer or a standard Bank Transfer. We collect the information you provide directly when you fill in account fields, as well as technical data your device sends automatically, such as browser type and session identifiers. Payment-related details are processed through the applicable payment channel and are subject to that channel's own terms; we do not store full card or e-wallet credentials on our servers. We retain account data for as long as your account remains active and for a further period required by applicable law in eligible regions. If you close your account, we will remove personally identifying details from active systems within a reasonable period, subject to any legal retention requirement. Availability of this platform and its features depends on local law and is accessible only where local law permits. For any question about what data we hold on your account, the contact path in the Support section below is the right starting point.
GCash payments
Payment instructions sent via GCash pass through GCash's own processing environment. We receive confirmation of the transaction outcome but do not store your GCash credentials.
Maya transfers
Maya transfers are handled within Maya's payment infrastructure. We log the transaction reference for your account record but do not hold your Maya account details.
Bank Transfer and PESONet
Bank Transfer and PESONet instructions are processed by the receiving bank. We record the transfer reference against your wallet for reconciliation purposes.
Coins. ph top-ups
Coins. ph top-up confirmations are matched to your account wallet automatically. Only the transaction amount and reference are stored; your Coins. ph login credentials remain with Coins. ph.
INSIDE VERSUS OUTSIDE
Where This Policy Applies and Where It Does Not
Not every service you interact with through the platform is covered by this policy. Understanding the boundary helps you know who to contact when a question arises about a specific part of your experience.
Account access and registration
Creating and managing your win7jili account — including login credentials, profile fields and session activity — falls fully within this policy. Any question about stored account data should come to us directly.
In-platform transactions
Wallet movements, payment requests and transaction history recorded inside your account are covered here. The payment rails themselves (GCash, Maya, PESONet, Bank Transfer) operate under their own separate privacy terms.
Site content and game studios
Game content delivered by studios such as CQ9, Microgaming and Spadegaming is governed by those studios' own data practices for the game client. We cover only the account and session data we receive on our side.
Third-party services and links
Any external site, payment provider or identity-verification service you are directed to operates independently. Their privacy terms apply once you leave or interact with their interface, not ours.
YOUR PRACTICAL CHOICES
Actions You Can Take Over Your Own Data
You have concrete steps available to you under this policy — not just theoretical rights. To review the information we hold on your account, log in and open the account settings section; the fields there show your current profile details and you can update most of them directly. If something is incorrect — a name spelling, a contact address, a linked payment method — edit it in the account settings fields and save the change. The updated record takes effect immediately for future transactions. For data you cannot edit yourself, such as historical transaction logs or identity-verification records, contact our support channel and state the specific record you are asking about. We will respond within a reasonable period and explain what we can action and what we are required to retain under applicable law. If you want to close your account entirely and request removal of your personal details from active systems, that request also goes through the support channel. Include your registered account email so we can locate the correct record without delay.
Review your records
Log in and check the account settings page. Your registered details, linked payment methods and recent session history are visible there without needing to contact support.
Correct account details
Edit your name, contact information or wallet preferences directly in account settings. Changes you save are applied to your account immediately and reflected in future transaction records.
Request data you cannot self-edit
Transaction logs and identity records are not self-editable. Send a message through the support channel, naming the specific record. We will confirm what we hold and what action is possible.
Account closure and data removal
To close your account and request removal of personal details from active systems, contact support with your registered email. We process closure requests subject to any legal retention period that applies.
REACH OUR TEAM
Contact Paths for Privacy Questions
If your question about this policy is not answered by the sections above, or if you need to take action on your account data, these are the channels to use. State clearly that your message relates to a data or privacy matter so it reaches the right person without extra back-and-forth.
Live chat
Open the chat widget inside your account dashboard after login. Type 'data question' or 'privacy policy' at the start of your message so the team can prioritise it correctly.
Email support
Send your query to the support email address listed on the Contact page. Include your registered account email and a short description of the record or action you are asking about.
Account help centre
The Help section within your logged-in account contains articles on data settings, wallet privacy and account closure steps. Check there first for self-service answers before opening a live support request.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security Practices
We want you to understand the practical measures behind this policy, not just the formal language. Here is how each area actually works on the platform.
Cookies and session data
We use cookies to maintain your login session and remember account preferences between visits. You can manage cookie settings through your browser. Disabling all cookies may affect how certain account features behave, including keeping your session active.
Account security and data access
Access to your account data is restricted to authenticated sessions. We use encrypted connections for data in transit. Only authorised internal processes access stored account records, and only for the purpose of operating your account or responding to your support requests.
Data retention periods
Active account data is kept while your account is open. After closure, personally identifying details are removed from active systems within a reasonable period, unless a longer retention period is required by applicable law in the region where access is permitted.
Policy updates and notification
When this policy changes in a way that affects your rights or how your data is used, we will post the updated version here and note the revision date at the top of the page. Continued use of your account after a posted update means you have seen the new version.
COMMON POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
These are the questions we see most often from account holders about how their data is handled. If your specific question is not here, reach out through the support channel.
What personal information does win7jili collect when I register?
During registration we collect the details you enter in the account form — typically your name, contact email, and a password. If you add a payment method such as GCash or Maya, the reference for that wallet is linked to your account. We do not store full payment credentials.
Does win7jili share my data with third parties?
We share data only with the services needed to operate your account — for example, payment channels like Coins. ph or PESONet receive the transaction instruction you initiate. We do not sell your personal information to advertisers or unrelated third parties.
How can I see what data is stored on my account?
Log in to your account and open account settings. Most of your stored profile and payment-method details are visible there. For transaction logs or identity records that are not self-accessible, send a request through the support channel with your registered email.
Can I update or correct the information on my account?
Yes. Profile fields such as your contact email and linked payment details can be edited directly in account settings. For records that are not self-editable — such as verified identity documents — contact support and describe the correction you need.
What happens to my data if I close my account?
After you close your account, personally identifying details are removed from active systems within a reasonable period. Some transaction records may be retained for longer if required by applicable law in your region. Contact support with your registered email to start the closure process.
Does this policy cover payments made through GCash, Maya or Bank Transfer?
Our policy covers the transaction references and confirmation data we receive on our side. GCash, Maya and Bank Transfer each operate under their own privacy terms for the payment step itself. We receive only what is needed to match the payment to your account wallet.
How do I contact win7jili specifically about a privacy concern?
Use the live chat inside your logged-in account dashboard or send an email to the address on the Contact page. Start your message with 'privacy policy question' so it reaches the right team member without delay. The Help section in your account also covers common data topics.
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