These terms set out how win7jili operates, what applies to your account, and where access is available under local law. Read through each section so you know exactly where you stand before you start.
Jurisdiction-dependent access
Account-level obligations
GCash, Maya, GrabPay context
Policy contact available
POLICY POSTURE
How win7jili Applies These Policies
Access to win7jili and its game lobby — which includes slots from CQ9 and JDB, live tables, and sportsbook markets covering basketball and boxing — depends entirely on the laws and regulations in your region. We do not claim a specific licence authority here, because eligibility is something you confirm against the rules that apply where you are located. Where access is permitted, these terms govern your account, your transactions made through Coins. ph, PESONet, or Bank Transfer, and your use of all content within the site. We keep these terms current and will update them when our practices or applicable rules change. The version published on this page at the time you use the site is the one that applies to your account. If a section of these terms is found unenforceable in your jurisdiction, the remaining sections continue to apply without amendment. Nothing here overrides the legal rights you hold under Philippines consumer regulations where those rights apply.
Coins. ph
Used as a recognised local payment channel within eligible account transactions on the platform.
PESONet
Available as a transfer route for qualifying account activity where local banking rules permit.
Bank Transfer
Standard bank-channel option for account wallets, subject to your bank's own processing conditions.
WHAT THIS COVERS
Scope of the Policy: Inside and Outside
Not every part of your experience falls under the same policy section. This comparison clarifies which areas these terms address directly and which fall outside them.
Account Access
Creating, verifying and maintaining your win7jili account falls within this policy. That includes login credentials, wallet activity and the account settings shown in your dashboard after login.
Transactions
Deposits and withdrawals processed through Coins. ph, PESONet or Bank Transfer are covered by these terms. The specific limits and instructions for each method are shown in your account wallet at the point of transaction.
Site Content
All game content hosted in the lobby — including titles from Spadegaming, Microgaming and Bigtime Gaming — falls within policy scope. We make no representation about content accuracy on external sites or links.
Third-Party Services
Payment processors, network providers and independent studios each carry their own terms. Once a transaction leaves our wallet to a third-party channel, that channel's own policies apply and are outside the scope of what we can govern.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
Your account gives you a set of practical actions you can take at any time. You can review the transaction history recorded in your wallet — every deposit, withdrawal and balance change is logged there and accessible after login. If any account detail is incorrect — a name, contact number or linked payment method — you can update it through the account settings section. The update fields and verification steps shown there are the ones that apply; we do not process changes made outside those fields. If you believe a transaction has been recorded incorrectly, raise the matter through our support channel with the relevant date and amount. We will check the record and reply with what we find. Requesting account-level information or asking a question about how your data is handled can also be done through support — the contact paths are listed in the section below.
Review Your Records
Your full transaction log is available in the wallet section of your account dashboard. Check entries by date and use the filter to narrow to a specific payment method such as Coins. ph or Bank Transfer.
Correct Account Details
Name, contact information and linked payment channels can be updated in account settings. Follow the verification fields shown on screen — changes made outside those fields are not processed.
Raise a Question
For any discrepancy or policy question, contact support with the specific date, amount and payment method involved. We check against the logged record and respond directly.
Request Policy Clarification
If any section of this policy is unclear for your situation, submit the specific question through our support contact. We aim to give you a direct, factual answer rather than a redirect to a general page.
POLICY CONTACT PATHS
How to Reach Us on Policy Matters
For account-level policy questions, transaction disputes or data-handling requests, reach us through the contact channels below. Include your account reference and the specific section or transaction your question relates to — this helps us locate the right record and respond accurately.
Live Chat
Open the chat widget from any page on win7jili. State your account detail and the policy question clearly so the first reply addresses the right point.
Email Support
Send policy and account questions to our support address. Include the date of any transaction in question, the payment method used — GCash, Maya, GrabPay or Bank Transfer — and the amount recorded.
Account Dashboard
The current state of your wallet, linked payment methods and account settings is shown in your account dashboard after login. Many account-level questions can be checked and resolved there without contacting support.
HOW WE HANDLE THIS
Data, Cookies, Security and Policy Requests
Account security and data handling are part of what these terms govern. This section explains the practical side of each.
Data Handling
Account data you provide — login credentials, contact details and wallet information — is held for the purpose of running your account. We do not share it with parties outside those needed to process your transactions through channels like PESONet or Bank Transfer.
Cookies and Site Activity
We use cookies to keep your session active and to load the lobby correctly on mobile. No cookie stores payment credentials. You can manage cookie preferences through your browser's own settings without affecting your account wallet.
Account Security
Keeping your login credentials private is your responsibility under these terms. If you believe your account has been accessed without authorisation, contact support immediately through live chat or email so we can check the access log.
Retention and Changes
We retain account records for as long as required by the terms in effect at the time of activity. To request a change to stored details or to ask how long a specific record is kept, submit the question through support with your account reference.
POLICY QUESTIONS ANSWERED
Common Questions About These Terms
These are questions we see regularly about how the policy works in practice. If yours is not here, raise it through support with your account detail.
Does this policy apply to me if I am in the Philippines?
Access to win7jili depends on whether local law in your region permits it. Where it does, these terms apply to your account, your transactions and your use of game content in the lobby. Confirm your eligibility against the rules that apply in your location.
Which payment methods are covered by these terms?
Transactions processed through Coins. ph, PESONet and Bank Transfer are covered. GCash, Maya and GrabPay transfers made through your account wallet also fall within scope. Once a transfer leaves our wallet to a third-party processor, that processor's own terms apply.
How do I check or correct account details stored against my account?
Log in and open account settings. The fields for name, contact number and linked payment method are shown there with the verification steps needed to make a change. We do not process correction requests made outside those on-screen fields.
What happens if I see an error in my transaction record?
Contact support through live chat or email. Include the date, the amount and the payment method involved — for example, a PESONet or Bank Transfer entry. We check the logged record and reply with our findings, usually referencing the wallet entry directly.
Can I ask for a copy of the data held on my account?
Yes. Submit a data request through our support email with your account reference. We will confirm what records are held and the format in which they can be provided, subject to the retention period that applied when the data was recorded.
How will I know when these terms have been updated?
The version on this page at the time you use win7jili is the active version. We update it when practices or applicable rules change. Continuing to use your account after an update is posted means the updated terms apply to your activity from that point.